Frequently Asked Questions

Check three numbers in your car handbook or V5C: the maximum braked towing limit, the kerb weight and the maximum noseweight of the towbar. The caravan’s MTPLM (maximum technically permissible laden mass) must be below the braked towing limit, and as a guide should be no more than 85% of the car’s kerb weight for stable towing. Send us your car details and we’ll check any caravan for you.

MIRO (mass in running order) is what the caravan weighs as it leaves the factory. MTPLM is the most it may legally weigh fully loaded. The difference is your payload — everything you put in it, including gas bottles, leisure battery, awning and luggage. Many new caravans can have their MTPLM upgraded on paper by the manufacturer.

Yes. Every used tourer is prepared with a habitation check covering gas, electrics, water, damp, ventilation, alarms and running gear before handover, and you get a full demonstration of how everything works.

Any trailer with a gross weight over 750 kg must have brakes. Unbraked trailers (up to 750 kg gross) are lighter and simpler, but your car’s unbraked towing limit is often only 600–750 kg. If you will carry heavy loads such as garden waste, logs or a quad bike, a braked trailer gives far more capacity.

Box trailers are fully enclosed and lockable, ideal for tools, market stalls and moving house. Cage and mesh-sided trailers are open and light, best for bulky garden waste and tip runs. High-side and drop-panel trailers suit loose materials. Ramp trailers are built for mowers, quads and motorbikes.

New road trailers we supply are type approved to UK standards where required and come with a certificate of conformity. Farm and off-road trailers (such as ATV tipping trailers) are designed for private land use and are listed as such.

A suitable licence (a full car licence covers trailers up to 3,500 kg MAM), a towbar with the correct 7-pin or 13-pin electrics, a number plate matching the tow vehicle, and working lights. The combined load must stay within the vehicle and trailer weight limits.

A 10ft container suits garden or small-business storage. A 20ft holds the contents of a two- to three-bedroom house or a site tool store. A 40ft doubles that. High-cube units add an extra foot of height, which is useful for conversions, racking and insulation.

Temporary storage often doesn’t need permission, but permanent placement, conversions, cabins used as offices or accommodation, and sites in conservation areas usually do. Check with your local planning authority before delivery. We can supply dimensions and specification sheets for your application.

Either on a HIAB crane lorry, which lifts it into position, or a tilt-bed, which slides it off. You need firm, level ground, lorry access on a hard surface, and no overhead cables in the lifting area. Tell us about any access restrictions when you order.

Yes. Modified units include insulated and refrigerated containers, site offices, welfare units, workshops and container pools. Many can be further specified with extra doors, windows, lighting and shelving — ask for a quote.

Follow the payment instructions provided on your invoice and use your order number as the reference. Contact us if you need help with payment before completing your order.

All prices are in pounds sterling (£, GBP). Delivery to UK mainland addresses is free.

Delivery is free across the UK mainland. We confirm delivery arrangements and any site-access requirements with you before dispatch.

Yes, viewings are by appointment Monday to Friday 8:30am–5:30pm and Saturday 9am–1pm. If you can’t visit, we’re happy to walk round the unit with you on a video call.

Eligible change-of-mind returns after delivery or pickup have a 15% restocking fee, deducted from the price paid for the returned goods after discounts and excluding VAT. It does not apply to faulty, transit-damaged, incorrect or misdescribed goods, returns caused by our error, cancellations before dispatch or pickup, or refunds required by law. See our Returns & Refunds Policy for full terms. Original delivery to UK mainland addresses is free.

You can cancel any order for a full refund before it is dispatched or collected. If you bought online or by phone without visiting us, the Consumer Contracts Regulations also give you 14 days from delivery to cancel. Made-to-order and personalised units are excluded.

Under the Consumer Rights Act 2015 you can reject faulty goods for a full refund within 30 days. After that we’ll repair or replace, and if that doesn’t fix it you can ask for a refund or price reduction. New units also carry the manufacturer’s warranty.

Refunds are paid to your original payment method within 14 days of us receiving the returned goods or agreeing a cancellation.